店长--Growl Growl Hot Pot | 617-573-0567 | 1/27/2026

麻州 MA 马萨诸塞境内
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:fire: 主题：店长–Growl Growl Hot Pot | 617-573-0567 | 1/27/2026

:money_with_wings: 薪水：面议

:office_building: 地点：马萨诸塞境内，麻州, MA

:clinking_beer_mugs: 分类：餐饮工作

:date: 日期：1/27/2026

:speech_balloon: 联系：617-573-0567

:placard: 岗位描述：
职位概述 / Position Overview

  • 我们正在寻找一位经验丰富、责任心强、具备卓越领导力的餐厅店长，全面负责门店的日常运营、团队管理、顾客体验与业绩提升。

  • We are seeking an experienced, responsible, and highly motivated Restaurant Manager to oversee daily operations, lead the team, enhance guest experience, and drive business performance.

主要职责 / Key Responsibilities

  1. 门店运营管理 / Operations Management

    • 监督日常营运流程，确保出品质量、服务标准与清洁卫生达标

    • Oversee daily operations to ensure food quality, service standards, and cleanliness

    • 管理库存、订货与设备维护

    • Manage inventory, ordering, and equipment maintenance

  2. 团队管理与培训 / Team Leadership & Training

    • 招聘、培训、排班与绩效管理

    • Recruit, train, schedule, and evaluate staff

    • 建立积极的团队文化，提高人才执行力与稳定性

    • Foster a positive team culture and improve staff performance and retention

  3. 顾客体验与问题处理 / Guest Experience & Issue Resolution

    • 关注顾客反馈，及时处理投诉与特殊情况

    • Monitor guest feedback and resolve issues promptly

    • 提升顾客满意度与回头率

    • Enhance guest satisfaction and loyalty

  4. 财务与成本控制 / Financial & Cost Control

    • 审阅每日营业数据，确保现金管理准确

    • Review daily sales reports and ensure accurate cash handling

    • 控制食材、人力与运营成本

    • Control food, labor, and operational costs

  5. 合规与安全 / Compliance & Safety

    • 确保食品安全、卫生标准与当地法规要求

    • Ensure food safety, sanitation, and regulatory compliance

    • 监督消防、设备与人才安全

    • Oversee fire safety, equipment safety, and workplace safety

任职要求 / Qualifications

  • 3年以上餐饮管理经验 / Minimum 3 years of restaurant management experience

  • 优秀的沟通能力、团队管理能力与抗压能力 / Strong communication, leadership, and problem‑solving skills

  • 熟悉餐饮运营流程、食品安全与成本控制 / Knowledge of restaurant operations, food safety, and cost management

  • 能适应快节奏工作环境 / Ability to thrive in a fast‑paced environment

  • 具备良好的中英文沟通能力，能够在多语言环境中进行员工培训、顾客沟通与日常运营协调 / Strong proficiency in both Chinese and English, with the ability to communicate with guests, train staff, and manage daily operations in a bilingual environment

:label: 标签：马萨诸塞 餐饮工作 餐厅店长

—— 联系时请说是在华人招聘网上看到的，谢谢！